Terms of Service

Welcome to Red Tamarind. These Terms of Service ("Terms") govern your use of our website, our WhatsApp messaging services, and our Agentic AI bot. By accessing or using our services, you agree to be bound by these Terms.

1. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the services does not violate any applicable local, state, national, or international law or regulation.

2. WhatsApp Messaging & AI Bot

Our WhatsApp services use an Agentic AI bot to interact with users. By interacting with the bot, you agree that:

• The bot is an automated system and may occasionally provide inaccurate or incomplete information.
• The bot's responses do not constitute professional, legal, or financial advice.
• You will not use the bot to transmit any harmful, offensive, or inappropriate content.
• We reserve the right to terminate or suspend your access to our WhatsApp services at our sole discretion, without notice, for conduct that we believe violates these Terms.

3. Intellectual Property

The services and their original content, features, and functionality are and will remain the exclusive property of Red Tamarind Pty Ltd and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Red Tamarind.

4. Limitation of Liability

In no event shall Red Tamarind, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the services.
• Any conduct or content of any third party on the services.
• Any content obtained from the services.
• Unauthorized access, use, or alteration of your transmissions or content.

5. Disclaimer

Your use of the services is at your sole risk. The services are provided on an "AS IS" and "AS AVAILABLE" basis. The services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page.

8. Contact Us

If you have any questions about these Terms, please contact us at hello@redtamarind.com.au.